[Payment Method]
1. Credit Card (Visa/Master/Amex)
2 Wire/Bank Transfer
*We have U.S bank account and European bank account. So you don't need to transfer internationaly.
[Delivery]
Shipped via FedEx International Priority.
Normally,Item will be shipped in 1-2 working days after payment received.
Tracking number will be provided, and insurance will cover if the item is damaged or missing in the shipping process.
[Custom Duty]
International buyer has a responsibility to pay import duties, taxes or charges. (ex VAT/GST)
We do not accept to declare lower value on shipping label or invoice.We will declare full value of them.
If you would like to know how much it will be, please check approximate cost below.
Import Duty Calculator - SimplyDuty
These costs normally collected by courier when you pick up item or after your receive.
[Return]
We accept return in the case of shipping mistake or item defect in 14 days after your receive.
- Can I check the actual item at the store?
-Yes, You can check it at the store. - Can I ask reserve the watch?
-No, we do not reserve a watch until payment completed because we also sell our products on online store. - Can you adjust my bracelet?
-Yes,If you indicate your approximate arm circumference when you place an order, we will adjust it and send it to you.
(*Riveted bracelets and Folded bracelets need to be adjusted by our watchmaker, so please allow a little time for this.) - How long does it take for "delivery after service"?
-Please allow approximately 1month to 1.5 months from the time of order.
(*It may take a little longer depending on the schedule of the wacthmaker and the number of customers.) - Is there a payment deadline? (Bank transfer)
-If we cannot confirm your payment within 2 days of your order, we will cancel your order. - Can I order by cash on delivery?
-No, we do not accept cash on delivery. - Do you accept installment payments or BNPL(Buy Now Pay Later)?
-No, We do not support installment payments or BNPL. - Do you ship internationally?
-Yes, we ship via FedEx International Priority.
(*Customs duties and import taxes are the responsibility of the customer, so please pay them upon or before receiving the package.)
About Service
Service(Overhaul) is the process of disassembling a mechanical product down to its component parts, cleaning, and reassembling it to bring it back to the state of performance when it was new.
The overhaul procedure is roughly explained as follows
Separate the case and movement.
Disassemble the movement
Inspect each part for wear and tear and perform a preliminary cleaning.
Cleaning by a special machine
Lubrication and assembly
6. Water-resistance inspection (water-resistance function guaranteed)
7. Adjustment and running test
This is the process of the watchmaking process.
Some movements consist of several hundred parts, which are disassembled piece by piece, inspected, cleaned, and reassembled in an extremely precise process.
Without overhaul, just like a car, the oil deteriorates and the risk of wear and tear on the parts increases, causing a loss of precision or, in serious cases, the inability to run.
We recommend an overhaul every two to three years to ensure economical and long-lasting use of your watch.
About new finishing (polishing)
Vintage watches have been used for decades, and even the stainless steel used in many watches has become rounded at the corners, or has many small scratches on the surface that should be beautiful with a mirror finish.
At Albitro, we believe that our watches should be purchased in beautiful condition and used for a long time, so we sell them with a new finish.
Especially for dress watches with gold cases, we finish them to bring out the best of the precious metal case.
The watches sold at Albitro that have been newly finished are photographed in very high resolution, so you can see the edges are sharp and the mirror finish reflects the light.
Some cases and bracelets have a mixture of mirror and hairline finishes, but not many craftsmen are able to distinguish between them and finish them at a high level.
The "thinning of the case" is another area that is highly dependent on the skill of the craftsman. A watch with skinny lugs is far from its original design, and its appearance is unbalanced.
It is a very meticulous process to reduce the thinness of the case as much as possible while eliminating scratches and dents to bring the watch closer to its original finish.
Of course, in some cases, it is better to leave the watch in its original condition as it is, as it is the history of the watch and the original condition is important.
We look at each watch individually and decide whether it is best to finish it before selling it.