Refund policy

Return

We accept returns of watches only in the case of initial failure.

Initial defects are functional defects including natural failures. For second-hand products, the initial ones that have no particular effect on the original functions such as defective parts (listed in the item description column) that were confirmed before ordering, and scratches, dents, stains, etc. on the outside or inside. It will not be subject to defects.

Example: The crown malfunctions, the chronograph malfunctions, etc. p>


Return for other reasons

The case where the watch product can be returned is due to a mistake in our shop,
(* We do not accept returns due to customer's convenience, or if the condition is different from what you expected.) p>


Return deadline

Please be sure to contact us by email and return it within 7 days of the arrival of the item.
At that time, we will limit it to those that have been tried indoors.
If the product is used outside and damage that was not found at the time of sale is discovered, we will not accept returns.
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Products other than watches are limited to unused / unopened states.

If you contact us or return the product after the 7-day deadline from the date of arrival of the product, if there is something wrong with our shop, or if the product is returned due to customer's convenience. In any case, we cannot accept returns.

In addition, we will not accept products whose main body, package, accessories, warranty card or documents are damaged or missing in the case of returns or exchanges other than defective products. increase.

Return shipping fee

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In case of defective or incorrect products due to our mistake, we will refund or exchange the shipping fee at our expense.

In case of cancellation due to customer's convenience, please bear the customer's shipping fee.

Please contact us by email within 7 days after the item arrives.

If you contact us, we will contact you for the subsequent procedure.
If you wish to return the product, please be sure to contact us in advance before sending it. We will not accept returns if you do not contact us in advance or if you do not confirm the return acceptance confirmation email.

Precautions for returns

To prevent damage to the product when returning it Thank you for your strict packing.
In addition, please send "precision equipment" for watches and "breakmono" for other products.

If the returned product arrives at our shop and there is any damage that you did not contact for the reason of the return when you checked it, we will not exchange or refund it. p>